Object note

How made-to-order works

A request begins a conversation, not a charge. You choose the object and edition; we confirm the practical details before any payment happens.

01

Choose without pressure

Start with the object that holds your attention. Select its available color, size, and edition, then prepare the request when the combination feels right.

The displayed EUR price is fixed for the object. Shipping, destination availability, production timing, and any customs posture are confirmed separately.

02

Confirmation comes before payment

Your request opens as a prepared email summary. After you send it, 3TIL9 checks supplier availability, artwork placement, destination, and delivery expectations.

  • Nothing is charged when the request is prepared.
  • Payment instructions are sent only after the route is confirmed.
  • You can stop before payment if the confirmed details do not fit.
03

Production and dispatch

Once the details are accepted and payment is complete, the object enters production. Made-to-order timing varies by object and route, so the delivery window is stated in the confirmation rather than guessed on the product page.